CASE STUDY 4
New desktop/mobile product design
University of Florida
Lead UX Designer for UFIT
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My Role: Research, UX/UI and interaction design, testing, visual design
Summary
Partnered with Graduate Affairs to design, test and develop a new application to aid graduating seniors
Role & Team
University of Florida
Lead UX Designer for UFIT
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Lead UX designer on the ONE.UF team consisting of 9 developers, 1 QA , 1 ScrumMaster, and 1 product owner
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Research
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UX/UI
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Interaction design
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Testing
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Visual design
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Documentation
Approach
Step 1 - Defined problem and goal
The Department of Graduation Affairs contacted our team because they were in need of a new application to be built within our ONE.UF student portal. The students who were ready to graduate needed a way to make sure they completed all of the steps needed before they could walk at commencement.
Step 2 - Determine users
We met with the Graduation Affairs staff and some recently graduated students to determine what they would need for the application. Currently the students had to rely on word of mouth, printed documents, and even Redit in order to find out what they needed to do before graduation.
Shown below: The persona I created for this new application
Step 3 - Gather business rules and student-user's needs
We researched apps from other universities, and met with stakeholders and users to gather what we needed to start designing the interactions of the new app.
Step 4 - Test high-fidelity designs with students
Since it was a brand new application, we tested several types of interaction functionality with the students to see which was most usable and understandable. These included a left-menu design, collapsible panel design, and a timeline design.
Shown below: Various high-fidelity concepts tested with student users
Step 5 - Refine desktop and mobile designs
After several meetings with students and staff, we determined the final design. I then created high-fidelity mockups for desktop and mobile
Shown below: Final high-fi designs
Step 6 - Documentation for developers
Shown below: Adobe XD mockups for developers
Step 7 - Continue to test with users post production and add features as needed
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CASE STUDY 1
Existing Product Improvement
THE HOME DEPOT - Enterprise UX Team
Staff-level UX Designer
My Goal: Alleviate user frustration and hours of wasted time by improving the way designers could upload images into the data asset management system (DAM)
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Blocker: Leadership was pushing back on this work
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My Role: Research, UX/UI & interaction design, and presentation of new feature to leadership
